The internet is an important way for consumers to learn about the healthcare system and to have their say about how it runs.
Social media sites - especially Twitter and Facebook - are providing consumers with news, with avenues to link up with other like-minded people, with a place to ask questions directly of decision makers, and with ways to raise awareness to create change. Check out Twitter feeds like #HCSMANZ & #Medicare as examples.
There are also a number of programs and resources online to help you train you to be an effective agent of change. The OurHealth site has a number of these resources (including a consumer representative training module) at http://ourhealth.org.au/consumer-representatives-support
The NHS has created a free training program for people who want to “rock the boat but stay in it”. The School for Health and Care Radicals (#SHCR) is entirely based online, is free, and is a platform for radicals from around the world to learn to create change together. The course starts on 30 Jan 2015. For more information visit http://www.theedge.nhsiq.nhs.uk/school/
How do you create change for healthcare? Has the internet changed how you interact with the healthcare system? Have a say!