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Help improve Australian healthcare! By sharing your health experiences and ideas, you can help consumer advocates and consumer organisations work for change that improves things for you, patients, carers, families and communities. 

  • CHF Team's picture

    Survey: Should Pharmacists play a bigger role in Primary Care?

    The Federal Government would like to see pharmacists play a bigger role in the provision of primary health care services that are currently mostly provided by GP s. GP groups and the Pharmaceutical Society of Australia have proposed a bigger role for non-dispensing pharmacists in medical practices to provide medication management advice to patients and their GP s, as well as other patient services. We invited you to weigh in on the debate, and the response was one of the largest we’ve ever had. You can read a summary of the report here , or the full results here . Do you agree with the...Read more
  • From Latest News's picture

    Consultation: Registered Nurse Standards for Practice

    The Nursing and Midwifery Board of Australia is undertaking review of the Registered Nurse Standards for Practice. The consultation for the review is open until 3 July 2015. Find our more and have your say at - http://www.nursingmidwiferyboard.gov.au/News/2015-05-11-public-consultation.aspx ( Thanks to Health Care Consumers Association for the heads-up!)Read more
  • Patient Opinion's picture

    Wonderful, informative care received at Nepean Hospital.

    I was recently transferred by ambulance from Katoomba Hospital to Nepean Hospital for emergency surgery. My gratitude begins with the surgery team led by Dr David. Prior to my operation, Dr David informed me of what was involved in a most professional and caring way with particular emphasis on respecting my dignity as a human being. This kind surgeon also gave my family progress reports during and after the operation. Thank you Dr David. As an educator of many years I am deeply in favour of the process of mentorship. During my stay at Nepean Hospital I constantly witnessed best practices in...Read more
  • CHF Team's picture

    Extending the role of paramedics - your voice needed!

    HWA is asking consumers to have their say on the Extended Care Paramedic (ECP) role. ECPs are experienced paramedics who have had advanced education and training and are able to treat people with a range of health conditions in their own home or residential facility and make referrals to general practitioners or other health professionals where appropriate. This role is being trialled in five sites across Australia as part of HWA’s Extending the Role of Paramedics project and an evaluation is now underway to better understand the benefits to consumers and the health system. HWA is conducting...Read more
  • BTAA's picture

    Brain tumour care coordinators

    Brain tumours cause complex health problems and require intervention from numerous specialities, including neurosurgery, radiotherapy, medical oncology, neurology and palliative care - to name a few. All too often patients and their carers are left to fend for themselves, and some describe their treatment experience as ‘like being in a bewildering maze’. They have to negotiate a complex and intense pathway, often with little advice offered or available regarding the variety and frequency of treatments involved, the high costs associated with medication, and the availability and location of...Read more
  • ourhealth moderator's picture

    Do you have access to specialists when and where you need them?

    Would you like to help paint a picture of the healthcare system in Australia? Health Workforce Australia wants to know if you have access to specialists when and where you need them. You can share your views by visiting: http://www.surveymonkey.com/s/ HWAS urvey This survey is part of HWA ’s larger study on the state of healthcare across Australia. Through this survey, HWA will assess where the need for healthcare specialists is greatest. Along with HWA , The Consumers Health Forum of Australia will use the results of this survey to assist with its advocacy work on behalf of health consumers...Read more
  • Patient Opinion's picture

    Care from Qld Ambulance officers and Ipswich GP After Hours Clinic

    We were booked in to go to the after hours doctor but approx. 30 mins before the appointment my wife decided she felt worse and told me we had better call an ambulance. She had taken her blood pressure about an hour before the appointment and found the systolic blood pressure to be 189! She also had a massive headache and in the previous week had had both diarrhoea and constipation. Two ambulance officers arrived soon after we called. One of them, Brian was caring, kind and respectful. I found the other officer to be rude, obnoxious, unkind and disrespectful. He didn’t give his name. He...Read more
  • CHF Team's picture

    Consumers at AHPRA briefings comment on the registration of health practitioners

    The registration process for healthcare practitioners is a hot topic at the Australian Health Practitioner Regulation Agency briefings being held across Australia. See below for just some of what the consumers have had to say. This post has now been updated to include some comments from the latest workshops. What do you think about these comments? Have your say! There will also be a webinar for consumers to continue the conversation in 2013. Stay tuned for more details! Comments from the AHPRA briefings: "I'm interested in whether professional standards are reviewed on a regular...Read more
  • From Latest News's picture

    Health practitioner regulation works for a safer health system

    Have you ever thought about what rules and regulations are in place to make sure your health practitioners – like doctors, nurses, dentists, physiotherapists, pharmacists and many others – are treating you in a safe and ethical way? The Australian Health Practitioner Regulation Agency (AHPRA) protects Australian patients in partnership with 14 National Boards and administers national regulation for more than 14 different health professions. This ensures health practitioners in those professions are trained, qualified and working safely and ethically. AHPRA is hosting community briefings...Read more
  • Patient Opinion's picture

    Non clinical staff make a difference - St Vincents Hospital (Lismore)

    Following a low anterior resection I was in hospital and restricted diet post op. Each day as I got better the restricted diet became frustrating and the sight of yellow jelly was becoming obnoxious. I still wasn't allowed to eat solids until things started to work. There was a lovely young girl who came around with tea and meals each day whoappeared just as hopeful as myself each day that I would be able to eat something different. She always came in my room with what seemed like a hopeful expectant look. The day I finally got the yes when she arrived at morning tea she beamed with a...Read more
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