doctor talking to female patient looking at notes
Do you know everything you need to know about your treatment plan? What is informed consent?
boy eating burger
Is junk food a problem for Aussie children? Our research says yes
young man in wheelchair, mobile phone, chf logo
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Find your way!

Find your way to consumer organisations and info to help you use the health system. Read about how we choose this list.

Find your way to useful information

Get information, tips and links to consumer friendly advice to help you work with your healthcare team and support you in managing your health.


This week's poll

  • If you were the Federal Treasurer, how would you make Australia’s health budget more affordable?


Consumer experiences matter

Hear how the views and experiences of everyday people – consumers – can contribute to better health policy and a better health system for all Australians.

Latest news

NPS image - you need to know!
Winter is here, and NPS Medicinewise is again reminding people about the potential dangers of antibiotic resistance.
Choosing Wisely Aust logo
Choosing Wisely Australia aims to start conversations between consumers and clinicians about unnecessary, tests, treatments and procedures, enhancing the quality of care and, where appropriate,...
Health Voices cover
In the latest edition of Health Voices consumers, doctors & other health experts all share their views and ideas for consumer involvement in the new Primary Health Networks (PHNs).
clinician talking to patient
“The latest Commonwealth plan to reboot Australia’s primary care system offers the potential for consumers to have a greater say over how their local health services should work. We hope.” CHF CEO...
NYW logo
Australian National Youth Week (NYW) runs from 10 – 19 April 2015 and organisers are encouraging young people to have a voice and take action on the issues that matter to them.
prescription form
The auditor’s exhaustive scrutiny of the administration of the Fifth Community Pharmacy Agreement (5CPA) shows the Health Department and the Pharmacy Guild failed to deliver on key government goals...
piggy bank with stetoscope
CHF CEO Adam Stankevicius asks what is the point of a health system unless the impact on patient care is not the first point to be considered?
image from SHCR website
The internet is an important way for consumers to learn about the healthcare system and have their say about how it runs. The School for Health and Care Radicals is one of a number of free online...
CHF CEO Adam Stankevicius on the revised GP co-payment proposal and why the ‘price signal’ could be bad for your health.
fruit & veg
Should the GST be applied to fresh food? As part of the ongoing discussion around tax reform this idea has been raised as a way to help increase tax revenue.

Our Stories

Jack & another Indigenous gentleman sitting as they talk to camera
“At the end of the day the services are of no use if people don’t go and use them” In this video community members from Mornington Island share their perspectives on health care in their ...
Pink flowers
“2 weeks ago I had breast cancer, and now I don’t.” A consumer’s story about recovering from breast cancer and getting to know her changed physical self.
Loraine and Martin
“Both Loraine and myself have been determined to retain a part of ‘who we are’ and ‘what counts for us’, and entwine our health journey into these plans.” Martin & Loraine have learnt and shared...
After a morning spent studying for his HSC exams, William Lo decided to do some chin ups while taking a break. He was struck by a massive pain in his head. Watch William’s story…
Nicole & Michael
“At the time we were surviving day to day and I was so caught up in trying to be everything for him, and to be there for our children that I was not in a position to take on an underfunded system....
Terina and Graham
“This is my daily life, I am a real, live person and this is happening to me day in, day out…. While I’ve had this chronic condition, it appears all the doctors want me to have a certain amount...
A baker's hands kneading floury dough
Deb Wardle tells Paul’s story of helping to care for his friend Mick during Mick’s final battle with pancreatic cancer.
There’s a myth that talking about death and dying will get you there quicker. It’s not true. Talking about death and dying will get you there better. Nicole shares her story…
3 December is International Day of People with Disability. Congratulations to Robert Pask on his national award recognising “his remarkable determination and personalised approach, which has inspired...
Leonie Havnen shares her story of receiving a life-saving diagnosis and treatment, but also coping with the $40,000+ that she has had to pay above what has been covered by Medicare and insurance...